CPR offers a full IT support service.  We can assist with one-off upgrades and trouble shooting.  We can also provide a comprehensive system development and support strategy.  Here’s what we offer –

Customer service

• Integrity
• Good communication
• Consistency
• Phone and callout support
• Solution tailoring to specific needs
• Written action plans and issues lists
• Reliability, deadlines, and workflow respected
• Competitive rates

Uptime maximization / system vulnerability minimisation

• Key vulnerability assessment
• Uptime strategy
• UPS protection
• Disaster recovery plans
• Data Recovery
• Backup strategies
• Ghost clones
• Raid protection
• Anti virus, spam, and spyware
• Preventative maintenance

Security

• User levels
• Firewall ports
• Hacker protection strategies
• System design
• Multi Platform (Mac, Windows, Linux)
  

Networks

• LAN setup
• Internet/ ADSL/Jetstream
• Firewalls
• Routers and Switches
• Print servers
• SAN / NAS
• Blue tooth solutions
• Wireless including point to point

Installation

• KVM extension
• Structured cabling installation
• Cabling documentation
• Racking

Servers

• Server setup and optimization
• Active directories

Email

• Exchange server
• Email servers
• Fax, pdf solutions

VOIP

• Skype
• Telephone systems
• Service providers

Data management

• Archive strategies
• Workflow, operator procedures and training

Remote access

• Remote desktop access
• VPN
• Wide area collaboration
• Sharepoint
• Intranets
• Offsite system monitoring and support

High-performance systems

• Gigabit and fibrechannel
• Very large storage systems (multiple terabytes
• High speed disk arrays
• NAS / SAN
• CPU/System selection for specific performance

Repair

• Computer building / rebuilding
• Spare parts
• Hardware diagnosis
• Data Recovery

Software

• Microsoft Partner Programme member
• Database development including online-delivered
• Software and OS upgrades with safety strategies
• Dot net development
• High level macro development
• Excel macro development
• Online delivered database applications

AV specialization.

• Graphics audio, video intensive applications
• Media streaming
• Render farming